Infrastructure Consultancy and Management
IMS Infrastructure services related to planning, implementing and supporting the infrastructure required to support a business critical 24×7 multi-site organisation.
Typical projects we handle in this area include difficulties with router and gateway configurations, setting up effective high performance VPNs to accommodate new deployments of ERP and working with businesses to supplement their existing personnel during times of high workload. IMS also have the expertise in securing the IBM iSeries, a point often missed once access to an environment is made internet facing. Not only do we understand the issues of router/firewall security, but we understand the IBM iseries also.
We provide hardware support from personnel who are experienced with networks and the IBM Power8 servers (iSeries) so that we can cope with any issues that may arise, supporting companies during periods of staff shortage and allowing the IT Manager the holiday he deserves or the department the freedom to concentrate on day to day activities during times of high workload due to new projects.
With a proper handover we can also progress projects and any other actions required. If System 21 (Infor software and Aurora) calls arise we can either direct them to your current support entity or to the IMS support team to ensure they are dealt with promptly.