Making Best Use of IMS Premium Support
At IMS we pride ourselves on providing a friendly personal service that is focused on fixing your problems. We have an expanding customer base and to provide our key customers with the best possible service, and to maintain our high levels of response, we offer a first class service. This ensures priority response and ensures you get the best possible support rate.
We want to ensure that as a valued IMS customer you are getting the most from your IMS Premium Support contract.
Did you know that your designated contact could ring our support desk with iSeries related questions at any time, and at no additional cost to you?
Are you aware that as a valued premium support customer our team are there to help you with any headache, even those areas where you feel you are muddling through and that there just must be a better way to do things if only you had time to find it.
A key value add for our Infor support customers with IMS Premium Support is the right to request anything at any time. Holiday’s, sickness, small developments we are here to help when you need us – we are confident we can provide you with a rapid response to your concerns.
So why not give us a call and try out our service?